Leading the way among Centara Hotels & Resorts was another multiple-award winner – Centara Grand Beach Resort & Villas Hua Hin – which was named Winner of Guest Satisfaction Achievement in the latest General Manager’s Conference 2019.
The 2019 General Manager’s Conference of Centara Hotels & Resorts, recently held at Centara Grand Mirage Beach Resort, once again saw Centara Grand Beach Resort & Villas Hua Hin receive multiple commendations of great pride, including the coveted title of Winner of Guest Satisfaction Achievement.
Two additional awards of excellence for 2019 were the property’s recognition as Winner of Guest Questionnaire Target and the prestigious recognition of Manager of The Year which was conferred for 2019. This was awarded to Ms. Duenphen Pengkasem, Director of Quality Assurance, who has achieved results of excellence in managing guest satisfaction at the hotel.
David Martens,General Manager & Corporate Director of Operations Hua Hin, Krabi, Samui & Vietnam, remarked, ‘Centara Grand Hua Hin is a very iconic property, right in the heart of Hua Hin city, boasting iconic charms of that bygone age of elegance, colonial inspired guestrooms and fantastic restaurants.’
The General Manager added, ‘We are really proud to win these prestigious awards. It is great recognition that highlights Centara Grand Hua Hin as not only one of the region’s top leisure hotel, but also indeed now one of the Centara’s finest.”
Centara Grand Beach Resort & Villas Hua Hin first opened its doors to welcome guests in the early 1920s, at a time when the new railway line to Malaysia was transforming the sleepy fishing village of Hua Hin into Thailand’s first beach resort. Sensitively extended and renovated, the hotel retains its air of that bygone age of elegance. Set on the beachfront, with a prime town centre location ideal for exploring and shopping, this beach resort hotel is a prime destination for couples and families.
For more information or reservations, please call +66 (0) 3251 2021.